Terms of Service
Last updated: 2026-07-02
1. The service
Studroof is a C2C platform connecting Erasmus students with housing (MVP Bordeaux).
2. Conditions
18 or older, a verifiable Erasmus student status, no spam, no fraud, no illegal content.
3. Account
One account per person, accurate information, password security is your responsibility.
4. Your content
You keep ownership of your content and grant Studroof a non-exclusive licence to display it on the platform.
5. Paid offers
Studroof Passes are fixed-duration contracts for the supply of digital content and services, paid in a single one-shot payment via Stripe (payment mode, non-recurring): they are not subscriptions, they do not renew and trigger no later automatic charge. Three durations are offered, at the following prices, all taxes included: 3-month Pass at €35, 6-month Pass at €49 and 1-year Pass at €79. VAT not applicable, article 293 B of the French General Tax Code. Each Pass unlocks the Plus features for the chosen duration, counted from the payment date (for example, a 6-month Pass paid on 15 September gives access until 15 March). At expiry, access ends automatically and is not renewed; to continue, you can purchase a new Pass. The price paid is not refunded pro rata in the event of non-use or expiry, except where you validly exercise the right of withdrawal under the conditions below or where a mandatory legal provision states otherwise. Because access to the digital service is opened at your express request as soon as you pay, before the end of the 14-day withdrawal period (article L221-18 of the French Consumer Code), and with your acknowledgement that you lose that right, the right of withdrawal can no longer be exercised once access is opened, in accordance with article L221-28 13° of the French Consumer Code. A confirmation of your agreement and of your Pass details (duration, price paid, expiry date) is sent to you by email on a durable medium, in accordance with article L221-13 of the French Consumer Code. Studroof+ (the €9/month subscription) is no longer offered to new customers. Subscriptions taken out previously remain active and are honoured until they are cancelled: you can cancel them at any time via /account, with no commitment, no notice, no proration of the current month and no cancellation fee, in accordance with article L215-1-1 of the French Consumer Code. ⚠️ Provisional text — lawyer review required.
6. Payments
Stripe for Studroof+ and the Studroof Passes. Rent and deposit are paid directly to the landlord, outside Studroof.
7. Anti-fraud
Report via the anti-scam Shield; suspension is possible; appeals by email.
8. Liability
Studroof is an intermediary and does not guarantee transactions or listings. Always visit in person (Visitiforme).
9. Intellectual property
The Studroof brand, logo and editorial content are protected.
10. Termination
By you via /account/danger-zone, or by Studroof in case of a breach of these terms.
11. Governing law
French law; courts of Bordeaux have jurisdiction.
12. Changes
Any change to these terms is notified 30 days in advance.
13. Roofers Programme
The Roofers Programme is free and limited to 100 seats for the autumn 2026 cohort. It grants Plus access for the duration of the Erasmus semester (autumn 2026) and a lifetime Roofer badge that is purely cosmetic. At the end of the semester, the user reverts to free and must, to keep Plus access, purchase a Studroof Pass (from €35) like any other user. The Roofer badge remains displayed for life but does not unlock any paid benefit. The programme was originally named the "Founder Programme" until 9 June 2026; the programme conditions are unchanged — only the name differs.
14. Student verification
Some actions (contacting members, publishing on Marketplace, creating events or handovers) require a Verified Student profile. Verification uses a university email or document; files are deleted after review. ⚠️ Draft — lawyer review required.
15. Handover: rent and contacts
When a student posts a room handover, any rent and charges shown are for information only, under that student’s sole responsibility. Studroof plays no part in the rental, sets no price, handles neither rent nor deposit, and takes no commission on your rent: the platform only hosts the listing and connects students. The lease, the deposit and the payment are agreed directly between you, the outgoing student and the host or agency. Any host or agency contact provided is never public: it is shared only with the student once the handover is confirmed. By adding such a contact, you confirm you have the right to share it; Studroof does not contact the host for you and does not arrange the viewing. ⚠️ Draft — lawyer review required.
16. Prohibited content in conversations
When you send an image in a conversation, you remain responsible for it and confirm you have the right to share it (in particular when a photo involves another person). The following are strictly prohibited, and may be removed and reported to the competent authorities: any illegal content, and in particular any child sexual abuse material (Article 227-23 of the French Criminal Code); content inciting hatred, violence or discrimination; infringing content or content violating intellectual property rights; malicious files; harassment, threats, spam and scams. Studroof does not check or screen the exchanged files in advance; some risky formats may be refused at upload. ⚠️ Draft — lawyer review required.
17. Reporting and moderation
Studroof hosts the messages, images and locations exchanged but carries out no general or systematic monitoring of their content (French Act of 21 June 2004 on confidence in the digital economy, Article 6; Regulation (EU) 2022/2065, Article 8). A reporting mechanism, accessible from each message, lets you bring illegal content to our attention. When manifestly illegal content is reported to us, we act promptly to remove it or make it inaccessible. You can also delete your own messages and attachments at any time. Any abusive or bad-faith report may be sanctioned. Contact point for reports and authorities: abuse@studroof.app. ⚠️ Draft — lawyer review required.
18. Location sharing
You can choose to share your location in a conversation. This sharing is one-off (a single point at the moment you decide to), is never automatic or continuous — Studroof does not track you and does not record your movements — and is visible only to your correspondent. By sharing your location, you confirm you are disclosing only your own location and that you have the right to share it. You can delete a location message at any time; deleting it erases the corresponding coordinates. Any map link offered opens a third-party mapping service in your browser, under its own privacy policy; Studroof does not use your location for any purpose other than this display in the conversation. ⚠️ Draft — lawyer review required.